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PRivacy Policy

Privacy Policy

Dream Reel Studios is committed to protecting and respecting your privacy. This privacy policy outlines the basis on which any personal data we collect from you, or that you provide to us, will be processed by us when you use our website or services. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

When we say “we,” “our,” or “us” in this policy, we are referring to Dream Reel Studios, the controller of your personal data under the Data Protection Act 2018 and the EU General Data Protection Regulation 2016/679 (GDPR).

Our website may contain links to third-party websites, and if you follow a link to any of them, please note they have their own privacy policies. We are not responsible for these external sites.

Personal Data We May Collect

We may collect and process the following personal data from you:

  • Information you provide when filling out forms on our website, including your name, contact details, and business information.
  • Information provided when registering interest in our services, such as submitting inquiries for production services or becoming a supplier.
  • Data collected through transactions made on our website, such as payment information.
  • Details of your visits to our website, including traffic data, location data, and communication data.
  • Information you provide through correspondence, surveys, or other means of contact.

We also anonymize and aggregate data for research and statistical purposes.

Uses of Your Personal Data and Legal Basis

We use personal data to provide services and products, respond to inquiries, and ensure the functionality of our website. Specific uses include:

  • Fulfilling service requests and providing relevant information about our services.
  • Evaluating business relationships, including potential suppliers or partners.
  • Providing customer support and processing transactions.
  • Notifying users about changes to our services.
  • Personalizing website content to ensure a better user experience.

We may use your contact details to send marketing communications about services that may interest you, but you can opt-out at any time.

IP Addresses and Cookies

When you visit our website, we may collect information such as your IP address, operating system, and browser type. We also use cookies, which are small text files stored on your device, to improve the user experience by:

  • Tracking usage patterns and user preferences.
  • Speeding up your searches and enhancing site performance.
  • Recognizing you when you return to the site.

You can block cookies by adjusting your browser settings, but doing so may affect your ability to use certain parts of our website.

Marketing

We may use your personal data to contact you about services we think may interest you. If you are a corporate user, we may send marketing communications to your business email unless you opt out. For non-corporate users, we will only send marketing communications if we have your consent or if you have previously used our services.

You can change your marketing preferences at any time by contacting us or using the “unsubscribe” link in marketing emails.

Where We Store Your Personal Data

Your personal data is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Although we strive to protect your personal data, please be aware that transmitting information via the internet is not completely secure.

Disclosure of Your Information

We may share your personal data with:

  • Service providers who assist with website hosting, IT support, and business administration.
  • Fulfillment providers, including email marketing platforms and payment processors.
  • Third parties when necessary for legal reasons, such as during business sales or to comply with legal obligations.

We have agreements with these parties to ensure your data is kept secure.

Your Rights

You have the right to:

  • Object to the processing of your personal data.
  • Access a copy of the personal data we hold about you.
  • Withdraw consent for marketing communications.
  • Request the correction or deletion of your personal data.
  • Request the restriction of data processing in certain circumstances.

If you wish to exercise any of these rights, please contact us at dataprotection@dreamreelstudios.com.

You also have the right to file a complaint with the Information Commissioner’s Office (ICO) if you believe we have misused your data.

Contact

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at dataprotection@dreamreelstudios.com.